Introduction to Salesforce Administration

Salesforce Administration is a course designed for individuals who want to learn about the Salesforce platform and how to administer it. Participants will learn about the Salesforce environment, user administration, security, and data management in this course. They will also learn how to deal with sophisticated reporting and dashboards, as well as develop custom objects, fields, and dashboards. In order to expand the functionality of the Salesforce platform, they will also learn how to create business processes, work with the Salesforce mobile app, and explore the AppExchange. Participants who successfully complete the course will be equipped to serve their organisation's needs and efficiently administer the Salesforce platform.

Skills you will learn

1. Understanding of Salesforce architecture and data model
2. Ability to manage users, security, and data
3. Knowledge of custom objects, fields, and workflows
4. Ability to implement process automation using Apex and Visualforce
5. Understanding of the AppExchange and app installation
6. Knowledge of reporting and dashboards
7. Understanding of data migration and integration
8. Knowledge of Salesforce Mobile app and Lightning Experience.

Syllabus

I. Introduction to Salesforce:

A. Overview of Salesforce

B. Understanding the Salesforce Ecosystem

C. Introduction to Salesforce Terminology

II. Setting up Salesforce:

A. Creating a Salesforce account

B. Setting up the org structure

C. Customizing the user interface

III. Managing Users in Salesforce:

A. Creating and managing users

B. Assigning profiles and roles

C. Setting up sharing rules

IV. Data Management:

A. Importing and managing data

B. Understanding data relationships

C. Configuring data validation

V. Customization and Configuration:

A. Creating custom objects and fields

B. Setting up page layouts

C. Customizing workflows and approval processes

VI. Security and Access:

A. Understanding the Salesforce security model

B. Setting up access controls

C. Managing security and sharing

VII. App Development:

A. Understanding the Salesforce AppExchange

B. Building custom apps

C. Deploying and distributing apps

Reason to join techspirals:

1. Learn from the Experts Gain access to business professionals who are proficient in Salesforce administration and can provide you practical learning opportunities and insightful advice.
2. Stay Ahead of the Competition Improve your Salesforce administration knowledge and abilities to stay one step ahead of the competition in the employment market.
3. Grow Your Career:By adding Salesforce administration to your CV, you may increase your job options and position yourself as a more valuable resource for businesses wanting to hire qualified individuals in this industry.
4. Embrace the Future: Explore the most recent Salesforce administration tools and technologies to get a head start on the competition and set yourself up for success in the quickly changing IT industry.
5. Join a Community:  Join a group of people who share your enthusiasm for Salesforce administration. and share your interest in this exciting field.